Responsibilities:

Program Management:

• Gather and analyse training requirements from customers.
• Coordinate with trainers to prepare and customise training programs.
• Organise and host training sessions, ensuring smooth execution.
• Monitor and evaluate the effectiveness of training programs.
• Collect and analyse feedback from participants to improve future sessions.
• Ensure timely follow-up actions, including renewals of training contracts.
• Maintain accurate records of training activities and outcomes.
• Manage budgets and resources effectively to ensure program success.

Business Development:

• Develop and maintain relationships with key stakeholders and partners.
• Identify and propose new opportunities with existing customers.
• Identify and pursue new business opportunities to expand the academy's reach.
• Represent the academy at industry events, conferences, and meetings.
• Develop and implement strategies to achieve sales targets and growth objectives.

Qualifications:

• Proven experience in business development and program management.
• Strong relationship management and communication skills.
• Ability to thrive in a fast-paced environment.
• Comfort with hosting and organising public or corporate training events.
• Excellent organisational and multitasking abilities.
• Professional demeanor and ability to represent the academy effectively.