How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Group Insurance Plan
• Annual Leave
• Labor Insurance
• National Health Insurance
• Employee Welfare Committee
• Employee Assistance Programme (EAP)
  
  
  
  

What this job involves

As a Program Manager, you will lead strategic workspace projects with end-to-end ownership. Day-to-day responsibilities include:

• Identifying process improvement opportunities
• Creating and managing detailed project plans and timelines
• Faciliating communications with vendors and cross-functional teams
• Providing comprehensive updates to key stakeholders
• Driving project execution from initiation to successful completion
  
  

Key Duties

• Lead strategic discussions with internal stakeholders to understand and assess current workspace operation and experiential processes
• Develop strategic project plans with clear objectives, timelines, and measurable outcomes
• Manage projects end-to-end, including contract execution, payment processing (e.g., purchase orders), and project lifecycle tracking
• Create and maintain standard operating procedures and change management documentation to ensure clear communication and stakeholder alignment
• Analyze and optimizes food service operations including vendor relationships, delivery logistics, and quality assurance for on-site food programs
• Develop parking allocation system, maintain database of parking assignments, and coordinate with security team for access management
• Work with key stakeholders to develop optimal storage space system across facilities, including inventory tracking and space optimization for departments
• Develop and execute streamlined processes for company swag procurement, inventory management, and distribution for East Asia
• Lead the analysis to optimize laboratory operations including safety compliance, equipment maintenance schedules, and space utilization
• Manage lease-related activities including documentation, renewal tracking, and coordination with property management
  
  

Basic Qualifications

• Bachelor’s Degree
• 3+ years of experience in workplace strategies (Facilities, Office, Administration, HR)
• 3+ years of project/program management experience
• Experience in working with 3rd party teams and outside vendors
• Experience in project plan creation and tracking
• Experience with procedure development and implementation
• Demonstrated ability to work collaboratively
• Experienced use of MS Suite/Suite/MAC and PC skills
• Experience with Project Management Software (Asana, Smartsheets) and Atlassian application suite (Confluence, JIRA)
• Fluency in English and Business Chinese/Mandarin
  
  

Preferred Qualifications

• Willingness to accept and embrace change in a fast-pace environment
• Strong business intelligence/analytics reporting skills
• Ability to work on multiple projects concurrently
• Demonstrated ability to manage project/task prioritization
• Ability to drive effective teamwork, communication, collaboration and commitment across multiple groups
• Confident English communicator (written and oral) skills
  
  

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.