Job Description: The Program Manager is a vital member of the Global Technology team within the COO's organization, responsible for overseeing key technology initiatives and ensuring their alignment with organizational objectives. This role will drive, organize, monitor, and report on the progress of various efforts within a cross-regional environment, collaborating with multiple stakeholders. The Program Manager will implement improvements to tools and methodologies for effective program management, communicate progress transparently to stakeholders, and recommend process enhancements to drive successful execution. Key Responsibilities: * Develop and maintain comprehensive program management artifacts including schedules/rollout plans, risk and issue logs, and status reports that outline milestones, deliverables, responsibilities, and overall project status. * Showcase strong leadership skills to advance progress by facilitating effective stand-up meetings and working sessions. Prepare relevant agendas and content aimed at achieving key objectives. * Proactively identify and escalate any issues, risks, or disconnects to the appropriate stakeholders, providing consultative recommendations for actions to resolve challenges. * Create and deliver engaging presentations to effectively communicate information and ideas to diverse audiences, ensuring clarity and understanding of key topics. * Establish robust organizational communication and feedback channels to support change management efforts, promoting transparency, awareness, knowledge sharing, and adoption of new processes and tools. * Identify and implement best practices and improvements to enhance the efficiency and effectiveness of program management; foster a culture of innovation and agility within the team. * Execute ad-hoc work assignments as directed by leadership to address immediate needs and support organizational goals.