About Infinit-O: As a top Business Process Optimization solutions provider we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage.

Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score of 71, delivering powerful technology and high-performance teams within our highly engaged and agile culture.

This position is responsible for establishing and standardizing a structured program & project management approach within IO, enabling functions to independently plan, manage, and execute projects, including strategic initiatives. The role ensures alignment with organizational goals, supports project teams, and oversees the cadence of strategic initiatives. The role ensures the seamless execution of programs and strategies designed to promote a process-driven and continuous improvement mindset, while maintaining alignment with the organization’s long-term objectives.

Specific Duties And Responsibilities

Strategic Governance:

• Establish governance structures for internal and external programs, providing clarity on roles, responsibilities, and reporting standards.
• Act as a strategic advisor for high-impact initiatives, incorporating best practices and continuous improvement methodologies.

Develop Program & Project Management Approach:

• Design and implement standardized project management frameworks, tools, and methodologies tailored to the organization's needs.
• Ensure alignment of project management practices with Infinit-O's operational goals and strategic priorities.

Program Oversight:

• Strategic Program Management: Oversee the management and execution of strategic initiatives, ensuring projects remain on track and deliver expected outcomes.
• Governance Structures: Establish governance frameworks that define roles, responsibilities, and reporting mechanisms to drive accountability.
• Track progress against milestones and maintain a program-level view of health, risks, and blockers.
• Work with team leads and delivery owners to synchronize efforts and remove impediments.
• Prepare and present program-level dashboards and executive summaries.

Scope Management:

• Define and Validate Scope: Establish and document project scope, including deliverables, constraints, and assumptions.
• Control Scope: Monitor project scope and implement processes to manage scope changes effectively, ensuring alignment with strategic objectives.
• Support change management and communication plans across impacted teams

Risk Management:

• Identify and Analyze Risks: Proactively identify potential project risks, assess their impact and probability, and integrate risk management into project planning.
• Mitigation Strategies: Develop and implement risk mitigation strategies to minimize disruption and ensure project continuity.

Cross-functional Collaboration:

• Facilitate and drive collaboration among cross-functional teams to enhance the execution of strategic initiatives.
• Act as a liaison between departments to ensure alignment and resolve interdepartmental challenges.
• Support other team members - Process Management, Compliance Management, Sales Effectiveness - as needed to achieve common objectives.
• Act as a strategic advisor for high-impact initiatives, incorporating best practices and tools to optimize execution across departments.

Stakeholder Communication Plan

• Develop Communication Plans: Create and maintain comprehensive stakeholder communication plans, detailing communication frequency, methods, and channels.
• Engagement and Alignment: Facilitate regular updates and engagement sessions with stakeholders to ensure transparency and alignment with organizational priorities.

Please note that this is not the Delivery role; this role requires coordination among various teams.