Job Title Program Manager Job Title: Technical Program Manager Position type: Permanent Location: Bogotá Job family: Project Management About Your Business Area/Department: The Technical Program Manager (TPM) role is part of the IT department, which is responsible for overseeing and ensuring the successful completion of technology-related projects. This department operates under the strategic framework established by TSI-COO-SPR directives and involves collaboration between various teams, including DevOps, RnD, architects, and operations. Summary of the role: A Technical Program Manager (TPM) is a skilled professional in charge of supervising and ensuring the successful completion of technology-related projects while maintaining a high standard of quality. The role requires a mix of Amadeus business knowledge, technical expertise, project management skills, and leadership abilities to drive and lead IT projects, ensuring their deliveries meet specified requirements. In this role you'll: Technical Expertise: Utilize your strong IT background and knowledge of technologies like cloud architecture, Azure, Kubernetes, and CI/CD to make informed decisions and communicate with technical teams. Project Management: Drive and manage IT projects, create plans, drive and run meetings, track progress, and ensure adherence to methodologies and KPIs Handle escalations and manage resources effectively (including budget). Stakeholder Engagement: Engage with senior management to present KPIs and support decision-making. Gather feedback from stakeholders and complete satisfaction surveys. Team Leadership: Lead project teams through implementations and support team members through coaching and mentoring. Process Improvement: Develop and document processes, continuously improve quality and services, and identify new opportunities for innovation. Continuous Learning: Stay updated on technology trends, engage with professional publications, attend workshops and conferences, and share insights. About the ideal candidate: Education and Certifications: * Bachelor's or Master's degree or equivalent work experience. * Required certification: PMP / Project Management Professional. * Desired certification: Microsoft Certified in Azure Fundamentals, AWS, or GCP. Experience and Skills: * Minimum 7 years of hands-on software, data, or infrastructure experience with recent in-depth experience in cloud technologies (Azure is a plus) and minimum 3 years of project management experience. * Experience in release management both on-prem and cloud. * Strong technical and tactical problem-solving skills with a proven track record of technical accomplishments. * Solid understanding of procurement processes, Opex and Capex, budgeting, RFP and RFQ's, and process improvement. * Experience with Portfolio/Project Management tools. * Experience in server and storage deployments, firewall, network infrastructure, telecom circuit deployments, wireless network deployments, backup and replication solution deployments, Microsoft (e.g., Azure, Office 365, Active Directory, etc.). * Minimum 3 years of experience managing and interfacing with RnD teams, operations teams (cloud engineers, network engineers, DevOps) within frameworks like SAFe or Scrum. * Ability to articulate project status clearly, work in a complex environment, and manage multiple projects and activities simultaneously. * Fluent in English, with the ability to communicate complex technical concepts clearly and effectively across technical and non-technical audiences. * Highly organized, structured, and maintains a clear ToDo list daily. What we can offer you: * Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. * Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. * Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. Working at Amadeus, you will find: A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. #LI-AM2024 Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.