Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

• Quarterly Incentive Programs (Spring Blitz, Summer Sizzle, Fall Blitz, Winter Blast)
• Strategic direction/program design
• Business case development/approval processing
• FADb generation/publishing
• Report template design
• Weekly report management/distribution
• Final report generation/ARMIS account crediting
• Motorcraft Rewards
• Strategic direction/program design
• Business case development/approval processing
• FADb generation/publishing
• OGC program approval
• Ford Treasury stored value card (SVC) document processing
• Comerica reloadable debit card generation/weekly processing
• Report template design/weekly distribution (CSP Unclaimed/Claimed earned rewards)
• Weekly CSP sales vs objective reporting
• Program Headquarters management
• Quarterly CSP prize drawing management
• EDI (Electronic Data Interface)
• New FAD set ups
• GSDB generation
• CBS set up
• MCEDI set up
• BTR set up
• GEC Hub set up
• EDI supplier management
• AMI
• SPScommerce/Gcommerce
• Corcentric
• Issue management
• Trouble shoot issue
• Assemble correct FORD IT groups/individuals to address
• Confirm EDI players
• Manage issue resolution process
• FAD buy/sells and acquisitions
• Combination of new FAD set up and issue management actions
• National Account (World Pac, Advance,…)
• New ship to location set up
• CBS set up
• MCEDI set up
• BTR set up
• New Programs (Battery Buy/Sell Incentive, FMP 90400 Sales Incentive)
• Strategic direction/program design
• Business case development/approval processing
• FADb generation/publishing
• Report template design
• Weekly report management/distribution
• Final report generation/ARMIS account crediting
• Inventory Assistance Programs
• Design/refine process for the execution of Inventory Assistance Programs and appropriate ordering (IASO) forms
• Develop business and process for approval
• Inventory Order Assistance (IOA)
• Inventory Deployment Program (IDP)
• Stock Lift
• Lift parts destruction:
• Ensure lifted parts destruction is properly executed
• Coordinate FAD PA Code parts account credits
• Lift parts acquired by 3rd party vendors:
• Bid out to 3rd party vendors lifted parts acquisition quotations
• Award quote to selected 3rd party vendor
• Develop FAD lift agreement form and manage approval process
• Develop 3rd party vendor parts pick up & payment agreement form, and manage approval process
• Ensure lifted parts pick up has been properly executed
• Coordinate FAD PA Code parts account credits
  

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.