Date: May 2, 2025

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Program Evaluator

Job Title: Program Specialist VI

Agency: Health & Human Services Comm

Department: BH-Adult Mental Health Svcs

Posting Number: 5312

Closing Date: 05/16/2025

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Group: TEXAS-B-23

Salary Range: $5,098.66 - $6,701.75

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations:

MOS Codes

16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS

Brief Job Description

As a member of the Performance Improvement and Evaluation team, this position contributes to special projects and initiatives within the Behavioral Health Services (BHS) department. This team partners with executive-level staff, subject matter experts, and external stakeholders to develop evaluation plans and research projects that reflect national standards and best practices. This position will play a critical role in supporting the performance-driven culture within BHS. This support may include: identifying project objectives and goals, assisting in the development of evaluation questions and methodology, collecting and analyzing data from internal and external sources, documenting program processes and procedures, serving as a consultant on issues related to data collection and monitoring, supporting the development of needs assessments and evaluation frameworks, assisting in responses to legislative and external inquiries/requests, maintaining dashboards and other program monitoring tools, tracking project improvements and gaps, assisting in the development of presentations and written deliverables, and communicating project status, outcomes, and recommendations to internal and external stakeholders.

The ideal candidate will have extensive experience using data to evaluate the effectiveness and efficiency of complex programs, policies, and initiatives, particularly those related to public health. They will also be familiar with the state’s mental health service system and requirements, have strong communication and collaboration skills, and the ability to apply initiative and independent judgment while working under general supervision.

The candidate must reside in the Greater Austin, Texas area, or be willing to relocate to the Greater Austin, Texas area. This position is telework-eligible. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need.

Essential Job Functions (EJFs)

Program and Project Evaluation: Assist in the planning and implementation of complex evaluations for behavioral health programs, projects, and policies. Support management and senior staff with developing and applying effective evaluation frameworks to mental health programs. Provide technical assistance as needed throughout evaluation process. (30%)

Data Analysis: Assist senior staff in the collection, organization, and analysis of complex data for specialized mental health program evaluations. Conduct extensive and detailed searches to locate data and literature to support and improve program evaluations. Interpret policies, procedures, rules, regulations, and standards related to inform program evaluation and the development of effective performance measures. (25%)

Monitor and Report Performance: Assist in responding to legislative inquiries and requests. Coordinate the collection, organization, and preparation of materials in response to requests for specialized mental health evaluations. Support senior staff in the development of performance tools and reports, studies, and specialized projects. Coordinate ongoing monitoring of dashboards and other tools. Collaborate with internal and external stakeholders to translate data into actionable insights to optimize program performance. (25%)

Develop and Maintain Documentation: Ensure program evaluation processes and procedures are documented and stored in a location that serves as a common reference. (10%)

Stakeholder Engagement and Support: Facilitate meetings and communicate with internal and external stakeholders regarding specialized or ad hoc mental health evaluations. Serve as a consultant on issues related to data collection and reporting, performance measurement, and monitoring. (10%)

Knowledge Of

Knowledge, Skills and Abilities (KSAs):

• Program management processes and techniques, including performance optimization and compliance.
• Quantitative and qualitative research techniques and their application in program evaluation and improvement.
  
  

Skill In

• Communication, both verbal and written, to effectively convey information and provide guidance to both technical and non-technical audiences.
• Developing performance measures for healthcare or grant-funded programs.
• Coordinating complex projects, including stakeholder engagement and group facilitation.
  
  

Ability To

• Document operational policies and procedures.
• Gather, assemble, correlate, and analyze facts to inform program decisions.
• Serve as a consultant for issues related to data collection, reporting, analysis, and monitoring
  
  

Registrations, Licensure Requirements Or Certifications

• No registration, certification, or licensure in a specialty area required.
  
  

Initial Screening Criteria

Two (2) or more years’ experience in a field related to public health, mental health programs, or data and evaluation required.

Graduation from an accredited four-year college or university with major coursework in a relevant field preferred.

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Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin