Summary/Objective:

The Friendship at Heart Coordinator manages and supports a program that connects volunteers with individuals needing companionship and support. This involves recruiting, screening, training, and managing volunteers, coordinating visits with clients, and providing ongoing support to ensure the program’s effectiveness.

Essential Functions:

· Identify, recruit, and interview potential volunteers, ensuring they meet the program’s requirements and fit the role well.

· Provide ongoing support, training, and supervision to volunteers, ensuring they have the resources and tools to fulfill their duties successfully.

· Establish and maintain client relationships, understand their needs and preferences, and ensure volunteers provide appropriate and meaningful support.

· Plan and coordinate visits between volunteers and clients, ensuring they are scheduled and conducted safely and effectively.

· Evaluate the program’s effectiveness regularly and make recommendations for improvement, ensuring that the program continues to meet the needs of both volunteers and clients.

· Maintain accurate records of volunteer hours, client interactions, and program activities, and prepare reports as needed.

Education and Experience:

· Valid Driver’s License and reliable transportation required resulting in measurable success and program growth

· Experience in community outreach and Program Coordination preferred

· Proficient in using technology as a management reporting tool, as well as proficient in Microsoft Word, PowerPoint, Zoom, Microsoft Teams, fax, and scan

· Comfortable giving presentations to groups in both formal and informal settings

Competencies:

· Personal qualities of integrity, credibility

· Ability to work with minimal supervision

· Excellent verbal and written communication skills

Position Type/Expected Hours of Work:

This is a FULL-TIME position. Hours of work are typically Monday through Friday, 9:00 a.m. to 3:00 p.m., 30 hours per week.