Description Salary: $3,825.00 - $4,864.00 Monthly Location : Highline College 2400 S 240th St Des Moines, WA Job Type: CLASSIFIED Job Number: 202504-PC,ISP Division: STUDENT SERVICES Opening Date: 04/15/2025 Closing Date: Continuous General Summary Posting will remain open until filled. Priority screening for applications received by April 27, 2025. The International Student Programs (ISP) Program Coordinator provides comprehensive administrative and front desk support to the ISP office at Highline College. As the primary point of contact for all in-person and virtual office interactions, this position plays a vital role in creating a welcoming, efficient, and professional environment for students, staff, faculty, agents, and visitors. The coordinator ensures the smooth daily operation of the front desk, supports logistics and communications for ISP activities This is a full-time, classified position, which is eligible for overtime. Schedule: Mon - Fri 8am - 5pm The College has a summer work schedule (four 10-hour days, Monday through Thursday, typically starting in mid-June). Salary Information: The salary range stated above reflects the starting step of Range 40 (Step C) and ending step (Step M) salary for this classified position. Based on salary placement of Step C, it will take 5 years to reach Step L on the salary schedule, and 11 years to reach Step M. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future. Essential Tasks Reporting to the Associate Director of International Student Recruitment, this postilion will: Front Desk & Communication Support: * Serve as the first point of contact for walk-ins, phone calls, and general inquiries; * Monitor and manage the ISP general email inbox; respond to inquiries or direct to appropriate staff; * Provide accurate and culturally sensitive information about ISP office procedures and services, and direct students to appropriate resources and staff members within the ISP office; * Schedule appointments and assist with calendar logistics for ISP staff when needed. Office Administration & Operations: * Oversee day-to-day office operations, including ordering and restocking supplies, preparing shipments, and coordinating mail distribution; * Maintain a clean, organized, and functional front desk and common office area; * Receive and route documents and materials (e.g., tuition receipts, forms, mail) to appropriate ISP team members; * Assist with filing, scanning, and organizing physical and digital records; * Support basic data entry and spreadsheet maintenance for administrative tracking. Marketing & Communications Support: * Assist in the creation of simple promotional materials (e.g., flyers, posters, signage) using Canva; * Support office-wide communications and announcements by preparing visual content for events or outreach; * Help maintain organization of shared marketing files and templates. Event & Program Support: * Provide logistical support for orientations, events, and campus visits, including preparation of materials, name tags, signage, and check-in coordination * Assist with printing marketing collateral or promotional items for recruitment activities as requested. Supervision & Team Collaboration: * Supervise 1-2 student workers to ensure consistent front desk coverage and task completion; * Support onboarding and cross-training of new student workers; * Collaborate closely with other ISP staff, including recruitment, advising, fiscal, and admissions team members; * Perform other duties as assigned by the Associate Director of International Student Recruitment to support the goals of the ISP office. Other Support: * May serve as Designated School Office (DSO) to support initial I-20 issuance in the absence of primary admissions staff; * Perform other duties as assigned by the Associate Director of International Student Recruitment to support the goals of the ISP office. Ability to: * Communicate effectively (verbal and written); * Work independently and in a team environment; * Use Google Workspace, Microsoft Office, and Canva; * Be proactive, organized, and detail-oriented with strong communication and exercise time management skills. Working Conditions: * This position is based on-site at the International Student Programs office; * Occasional support during evening or weekend events may be required with advanced notice. Qualifications Minimum: * High School completion or equivalent; AND * Two years of full-time administrative experience with an emphasis on program coordination, data management and customer service. OR * Equivalent education/experience. Desired: * Bilingual or multilingual skills are a plus but not required * Experience working in higher education or a culturally diverse environment preferred Supplemental Information Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. THE COLLEGE Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students -- a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees. MISSION AND VISION As an essential part of our , diversity, equity and inclusion are promoted and fostered in all aspects of college life. APPLICATION PROCEDURE Your online application must include the following to be considered complete: 1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position; 2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position; 3. A one-page response to the Supplemental Question. CONDITIONS OF EMPLOYMENT: * National Criminal Background Check may be required; * This position is covered under the Washington Public Employees Association (WPEA)bargaining agreement. APPLICATIONS MUST BE FILED ONLINE AT: https://www.governmentjobs.com/careers/highline NEED APPLICATION HELP? Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time. HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status. REASONABLE ACCOMMODATIONS The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service. TITLE IX POLICY Highline College complies with Title IX regulations. For details on our policies, see our website The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process. NON-DISCRIMINATION STATEMENT The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office. The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor. The Vice President of Human Resources, Melanie Lawson, can be reached at (206) 592-3320 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources. You can receive this information in an alternate format by contacting [email protected]. Benefits for full time employees are explained in detail on our page. 01 Applicants need to submit a one page Diversity Response to the following statement:How does your previous education or professional experience contribute to your effectiveness in promoting a climate of multicultural understanding and appreciation at Highline College?Please save your Diversity Response as a Word document and upload it as your Diversity Response attachment at the end of the application process.Please check Yes that this will be submitted with your application. * Yes * No 02 Do you have High School completion or equivalent; ANDTwo years of full-time administrative experience with an emphasis on program coordination, data management and customer serviceOREquivalent education/experience? * Yes * No 03 I understand that to be consider for this position my application must be complete. Your online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;3. A one-page response to the Supplemental Question. * Yes * No Required Question Salary3,825.00 - 4,864.00 Month Listing Type Jobs Position Type Full Time Salary Min 3825.00 Salary Max 4864.00 Salary Type /mo.