Position: Program Coordinator

Location – Houston, Texas, United States

FTE Position (ONSITE )

Responsibilities:

• Conduct discovery meetings, prepare presentations, follow up on client contacts and implement solutions.
• Optimize strategic partner and affiliate conversion funnels, collaborate experiments and tests.
• Lead activities and facilitates relationships with business leaders and teams independently.
• Effectively assemble and lead advisory team of partners in addressing client needs.
• Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects.
• Manage client communications calendar, including newsletters, customer satisfaction surveys, client engagement webinars and plan updates.
• Provide routine rounding with business, ensuring ongoing communication with business partners, understands business functions and assists with business priority definition.
• Demonstrate knowledge of how the core business areas' applications and support systems are structured, how various components and parts interact, as well as what protocols and interfaces are used for communications and cooperation between components.
• Implement defined sales processes with prospective and existing clients.
• Bachelor’s degree in business or computer science.
• Superior problem solving and critical thinking abilities.
• Business process analysis and business continuity management expertise.
• Demonstrated careful attention to detail and leadership skills.
• Comfortable onboarding and interfacing with clients.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year