Department: Ohio Options

Location: College-Wide

Reports To: Prog Dir, Aspire

Recruitment Type: External/Internal

Requisition ID: req5951

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:

SUMMARY

Primarily responsible for responding to student and program inquiries on behalf of the Aspire team. Provides support to the Aspire program and its participants.

ESSENTIAL FUNCTIONS

• Provides supportive assistance to the Aspire team
• Manages the day to day office activities of respective campus
• Maintains accurate program records and responsible for inputting records into program’s database in a timely fashion
• Schedules classrooms, facilities, and workshop presenters for assigned campus
• Maintains accurate logs and organizes office bulletin boards and office space
• Assist in the data collection for preparation of program reports
• Prepares correspondences for emails and marketing purposes
• Creates the schedule for new intake appointments and assist the Student Advisor with the intake interviews
• Maintains an efficient program filing system
• Assist in developing program brochures and other marketing materials to meet the program needs
• Assists in the control, care, and inventory of departmental property, supplies and office equipment and request orders and/or repair when needed
• Greets visitors and prospective class participants, responds to request for information, places and receives phone calls, and handles mail
• Responsible for the overall coordination and supervision of work study students, volunteers, and Security Services participants on the assigned campus
• Contributes to campus’s monthly reports
• Performs other duties as assigned
  
  

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Associate’s Degree
• Significant related experience may substitute for education
• Minimum of two years of demonstrated office or program support experience
  
  

KNOWLEDGE, SKILLS And ABILITIES

• Possess basic knowledge of administrative support concepts, practices and procedures and ability to use in varied situations
• Basic-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to effectively complete work assignments independently
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to work accurately with great attention to detail
• Possess excellent written, verbal and interpersonal communication skills
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment with limited supervision
• Ability to work a flexible schedule to accommodate departmental needs as direct
• Possess sensitivity to respond appropriately to the needs of a diverse population
  
  

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
• Communication
• Quality of Work
  
  

VERY IMPORTANT COMPETENCIES

• Time Utilization
• Collaboration
  
  

IMPORTANT COMPETENCIES

• Adaptability
• Continuous Improvement
  
  

PERFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Associate’s degree
• Demonstrated experience/proficiency working with publishing software, spreadsheet, and database applications
  
  

KNOWLEDGE, SKILLS And ABILITIES

• Possess knowledge of college admission procedures and college resources
  
  

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is partially performed in a normal, professional office environment;
• The work area is adequately lighted, heated and ventilated;
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite;
  
  

EQUAL OPPORTUNITY STATEMENT

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note: This position is 100% grant funded. Target starting salary range: $36,075 to $37,925.

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.