Tungsten Automation

Professional Services Solution Architect

Sydney, NSW, AU

3 days ago
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Summary

The Solution Architect is a member of the Tungsten Automation Professional Services group. Each customer implementation has a Solution Architect as part of the project team. As a member of this team, the Solution Architect is responsible for the integrity of the architecture, functional solution design, and technical development and is ultimately responsible for the delivery of high-quality solutions to our customers. The Solution Architect is also responsible for mentoring consultants in coming up-to-speed on the Tungsten Automation suite of products and the implementation process.

As a member of the Solution Architecture group, the Solution Architect needs to be able to notice trends across customer implementations to then help improve the implementation process by creating re-usable assets and refining the implementation processes.

Solution Architects are also responsible for working across the Tungsten organization including, but not limited to, Product Development, Product Marketing and Technical Support. This is to ensure that our products and solutions are being improved based on customer needs and feedback as well as being in line with the desired implementation process.

Key Responsibilities

  • Solution Delivery
  • Responsible for the integrity of the solution design and development of assigned projects. Deliverables must meet the business needs of the client and meet Tungsten implementations standards.
  • Own resolution of technical and product issues on assigned projects from initial point of engagement through go-live of the solution.
  • Ensure best practices and consistent delivery approach are utilized on assigned projects.
  • Drive to structure work and produce deliverables that align with the scope and budget of projects.
  • Hold design reviews for assigned projects. Responsible for determining the appropriate participants and effectively structuring and driving design reviews.
  • Ensure all projects utilize development standards
  • Participate in the development of solutions conceived, driven and owned by Professional Services.
  • Create high quality solution design and design documentation. Able to effectively present, articulate and defend the design orally, visually and in writing to clients.
  • Able to effectively translate client requirements (sometimes creatively) into the current available product and determine where gaps may exist.
  • Able to communicate and manage client expectations related to the design to reach successful client sign-off.
  • Conduct code reviews where appropriate.
  • Review Product Requirements Document (PRD) and Product Architecture Document (PAD) to ensure that design and feature set of core products meet customer expectations and needs.
  • The technical design of the customer specific solutions and ensuring that specifications are completed (in coordination with the project manager)
  • Oversee (worldwide) installations and provide assistance to the regional team.
  • Giving final OK on all project related software designs.
  • Organizational
    • Provide oversight to Consultants to ensure all project work is consistent with the solution design and Tungsten implementation standards.
    • Provide guidance and mentorship to all levels of Consultants in technical and product knowledge.
    • Operational
      • Ability to effectively manage time across multiple concurrent projects.
      • Participate in identifying and creating re-usable assets to improve efficiency and consistency of delivery across projects.
      • Provide input to Project Managers for project planning and estimating efforts on project based on varying project resource skills.
      • Communicate the risks and benefits of design/architectural options to an audience with diverse technical backgrounds.
      • Assist in business development efforts in terms of solution definition scope and estimation efforts, where appropriate.
    Required Skills

    • Min 5 to 8 years consulting experiences
    • 3-5 years of implementation experience
    • Demonstrated exceptional technical skills
    • Demonstrated ability to effectively influence and align client thinking and agenda
    • Strong written communication, verbal communication and presentation skills
    • Ability to effectively able to navigate client's organization to facilitate the completion of project deliverables
    • Ability to solve complex and ambiguous technical problems using Tungsten Automation experience, creativity and sound judgment
    • Understanding and application of basic project management concepts, i.e. scope management, issue management, schedule management and client management
    • Ability to work effectively in a team environment and independently
    • Ability to understand the functional design and technical project requirements
    • Excellent communication skills
    • Demonstrated understanding of complete Tungsten Automation implementation methodology
    • Oracle based skills in areas such as Oracle RDBMS architecture, design, and tuning; SQL, PL/SQL, and JAVA programming languages; software development, architecture, and customization
    • Working knowledge of one of the following enterprise applications: Oracle E-Business Suite (AP, AR, Payroll, HR, etc.) and SAP
    • Ability to design algorithms and code for efficiency and reuse
    • Ability to explain and defend technical decisions to a technical audience
    • Ability to understand and interpret complex technical documentation
    • Able to assist in business development activities including supporting definition of scope and estimation. Ability to effectively interact with prospects in a business development situation
    • Demonstrates ability to present the Tungsten Automation Solutions to multiple levels (CTO/CIO level, developer level, etc.) and areas (functional and technical) within a client organization
    • Proven track record of delivering projects on time and within budget
    • BS/BA or equivalent
    • Deeply knowledgeable in the capabilities and implementation of Tungsten Automation products for the specific solution area
    • Ability to play a leadership role within the Tungsten Automation Project Team
    • Understands the overall project plan and specific scope of projects
    • Ability to see the big picture when making decisions and able to estimate effort for implementation tasks
    • Demonstrates good judgment in making decisions

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