A leading equipment dealership is looking for a Product Support Sales Representative (PSSR) to join its growing team in Central Texas.

This customer-focused position is ideal for candidates with experience in inside sales, product support, parts, or industrial supply who are looking to grow their careers in a fast-paced and supportive environment.

The PSSR plays a critical role in maintaining customer satisfaction and driving revenue by promoting parts, service, and support solutions to both new and existing clients.

Key Responsibilities:

• Develop and maintain strong relationships with customers in the assigned territory.
• Promote and sell aftermarket solutions including parts, maintenance programs, inspections, and service offerings.
• Identify customer needs and recommend tailored support solutions to improve equipment uptime and performance.
• Follow up on leads and quote requests to drive sales of parts and service-related products.
• Maintain a regular schedule of customer contact, including site visits, phone calls, and follow-up communications.
• Work closely with internal teams including service, parts, and sales departments to ensure customer needs are met promptly and accurately.
• Maintain detailed records of customer interactions, quotes, and service history using CRM and other company tools.
• Stay informed on product updates, service offerings, and market trends.

Qualifications:

• 2+ years of experience in inside sales, parts, service, product support, or a related industrial field.
• Strong customer service and relationship-building skills.
• Comfortable working in a fast-paced environment with a high level of professionalism.
• Basic understanding of equipment, mechanical systems, or industrial products is preferred.
• Excellent communication and organizational skills.
• Proficient with Microsoft Office and customer management systems (CRM).