Profile : Product Support Engineer

Experience : 1 year as Product Support Engineer.

Location : Mumbai (Andheri).

5 days of working from office.

Skills Required

• Experience in providing support for ETL or data warehousing is preferred.
• Good Understanding on Unix and Databases concepts.
• Experience working with SQL and No-SQL databases and writing simple queries to get data for debugging issues.
• Being able to creatively come up with solutions for various problems and implement them.
• Experience working with REST APIs and debugging requests and responses using tools like Postman.
• Quick troubleshooting and diagnosing skills.
• Knowledge of customer success processes.
• Experience in document creation.
• High availability for fast response to customers.
• Language knowledge required in one of NodeJs, Python, Java.
• Background in AWS, Docker, Kubernetes, Networking - an advantage.
• Experience in SAAS B2B software companies - an advantage.
• Ability to join the dots around multiple events occurring concurrently and spot patterns.
  
  

(ref:hirist.tech)