"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

BMC is looking for a Product Support Development Manager (C++) to oversee product R&D support and patch development efforts.

The role will be based in Houston, Texas, in a hybrid model.

In this role, you'll have the opportunity to build and lead a talented team of ~10 engineers from the ground up, tackling high-impact issues, enhancing product reliability, and delivering exceptional value to our customers. From managing patch cycles to collaborating with cross-functional globally distributed teams, you'll be at the forefront of ensuring our software meets the highest quality and performance standards.

If you're passionate about innovation and problem solving. If you love building collaborative, high-performing teams from the ground up. If you're looking for a company with a positive, empowering culture that truly values people – this is the role for you!

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Build and lead a team of ~10 engineers in product support and patch development for mission-critical software.
• Develop and implement diagnostic tools and processes to enhance product performance.
• Collaborate with product teams to define requirements and prioritize development tasks.
• Manage patch development cycles, ensuring timely delivery and quality assurance.
• Oversee people-related responsibilities, including leading the hiring process, delegating tasks, prioritizing workloads, and providing guidance to ensure team success and individual growth
• Foster a sense of urgency within the team to meet project deadlines.
• Encourage continuous learning and development among team members.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 7+ years of overall software engineering experience, out of which at lease 3+ years in a people management role
• 3+ years of experience in C++ software development
• Deep proficiency in Linux OS.
• Solid understanding of database technologies (PostgreSQL, MySQL, Oracle).
• Excellent problem-solving skills and a sense of urgency.
• Ability to build and lead effective teams, fostering collaboration and growth.
• Self-motivated with a strong desire to learn and adapt.
• Great communication and interpersonal skills

Whilst these are nice to have, our team can help you develop in the following skills:

• Experience with Java.
• Experience with messaging systems (Kafka or similar)
• Experience building teams from scratch
• Experience working in an enterprise product-based company

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.