TCS(Tencent Cloud-native Suite) is a Cloud-Native Platform for Enterprise Cloud-Native Transformation supports on-premise bare metal or third-party IaaS deployments. Product Solutions Architect (PDSA) is a key pre-sales technical position in Tencent Cloud - TCS product team. Our PDSAs are experienced solution architects with professional knowledge and industry insight and are, ultimately, the pivotal role in supporting the global sales team by providing cloud-native solutions, striving to meet product sales targets, and leading key projects for customer onboarding.
Job Responsibilities:
● Acting as a subject matter expert on Tencent Cloud - TCS products (container, microservice, message queue), providing training and enablement to the account and Solution Architect (SA) teams.
● Supporting regional events and marketing programs to promote Tencent TCS solutions to potential customers.
● Delivering optimized solutions and advocating best practices to customers by utilizing the full capabilities of Tencent TCS products.
● Gathering and analyzing customer feedback to enhance product offerings, improve market competitiveness and help build the product roadmap continually.
● Monitoring key industry trends and technological shifts, offering trusted advice to customers for optimizing their IT infrastructure and improving their user experience.
● Expanding the product ecosystem through collaboration with global channels, industrial partners and third-party Independent Software Vendors (ISVs). Creating position papers, and aligning advocacy efforts with Tencent Cloud’s core business policies across multiple departments (business, security, legal, and government affairs).
● Reporting to the Head of the product architect team, this role requires a dynamic, curious, and technology-driven candidate who thrives in challenging environments and can navigate ambiguity with strategic insight.
Job Requirements:
● Bachelor's degree in Computer Science or Telecommunications, or in a related field.
● 7+ years of experience in specific technology domain areas, e.g. kubernetes, microservice, cloud computing, DevOps, AI, etc.
● 3+ experience in technology/software pre-sales, solution architect or product engineer.
● Experience of leveraging expertise in product solutions and best practices to serve customers and implement projects, with strong problem-solving and analytical capabilities.
● Experience of opening up new markets, making development strategy with knowledge of market segments, customer base and industry verticals.
● Presentation skills with a high degree of comfort speaking with executives, IT management, engineers and developers, strong written communication skills.
● Strong working proficiency in both English and Mandarin, excellent communication skills across internal and external organizations.
● Results-oriented mindset, ability to manage competing priorities, and passion for innovation.