We are looking for a versatile and detail-oriented Product Operations Analyst to manage and streamline various aspects of our e-commerce operations.

A successful candidate will be a self-starter and learner, comfortable with ambiguity, with strong attention to detail, and an ability to work in a fast-paced and ever-changing environment. The right candidate will be self-motivated and always go the extra mile to deliver above and beyond what the role requires.

Responsibilities

• Create ecommerce stores using self-serve functionality; Knowledge of various widgets and features of typical ecommerce stores.
• Handle Merchandising Issues to maintain the smooth functioning of Client Stores.
• Search Benchmarking for clients' search data.
• Regular Merch QC to ensure accurate and up-to-date product information, specifications, site navigations, pricing, etc on client properties.
• Create and maintain Dashboards to analyze various Metrics.
• Knowledge about Ontology schema preferred.
• Responsible for various data ingestions through specific tools and commands.
• Oversee and work with 3P consultants for Product Enrichment and other tasks and be responsible for QC.
• SOP creation for internal and 3P consultants.
• Raising key issues and options for resolution by working with Engg and Product teams.
• Interact with Product Teams/Stakeholders to implement enhancements.
• Define, plan, and drive operational process improvement initiatives focused on the efficiency of product management.
  
  

Requirements

• Bachelor's degree in Business, Information Technology, E-Commerce, or a related field.
• 2+ years of related experience in product operations, business operations, or similar.
• Proven experience in ecommerce themes and operations, merchandising, and client management.
• Passionate about using data to drive decisions.
• Ability to lead multiple concurrent projects and drive initiatives in a cross-functional environment.
• Strong leadership skills with experience in leading and developing cross-functional teams.
• Effective analytical, problem-solving, and communication skills, with the ability to influence, lead, and partner across functions and teams.
• Ability to work collaboratively with clients and internal teams independently.
• Highly detail oriented.
  
  

This job was posted by Roshini Raghavendra from Tectonic.