POSITION SUMMARY At UpKeep, we believe AI can redefine how work gets done in the field-by anticipating problems, automating tasks, and delivering real-time insights that keep teams moving. As a Product Manager, you'll shape intelligent tools that help frontline workers stay one step ahead-without extra steps. You'll be responsible for the strategy, roadmap, and execution of platform-wide experiences that embed AI directly into the workflow. You'll collaborate closely with engineering, design, and stakeholders to deliver high-impact solutions that connect our broader product vision to user needs in the real world. This isn't just about building features. It's about creating intelligent, in-the-flow experiences that feel invisible, powerful, and essential. Why does this role matter? Field technicians are often underserved by traditional software. You'll help bring them intuitive, AI-powered tools that actually reduce their mental load-tools that feel one step ahead and work when they do. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Contribute to the product roadmap across platforms, aligned with our AI-first vision and product strategy * Prioritize features and bugs in collaboration with engineering and design, balancing user impact and feasibility * Lead smaller feature efforts end-to-end: define requirements, manage timelines, and drive execution * Partner with AI/ML teams to integrate intelligent features into core workflows * Work closely with users, research, and customer success to surface needs and validate solutions * Support sprint planning, project timelines, and release coordination * Ensure experience consistency across platforms (web, mobile, integrations) EXPERIENCE * 4+ years of experience in SaaS and/or mobile product management * Experience working with software development teams using Agile methodologies * Experience contributing to both web and mobile product initiatives * Bonus: experience with AI/ML features or products * Bonus: experience in field service, maintenance, or operations tools COMPENSATION This role will receive a competitive base salary + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The base pay for this role is $110,000 - $120,000 USD per year. KNOWLEDGE * Ability to analyze raw data to extract insights and support product decisions * Can make thoughtful tradeoffs with limited information * Strong communication skills and ability to present ideas clearly * Detail-oriented while keeping the broader user experience in mind * Self-motivated and eager to grow in a fast-paced environment * Strong written and verbal communication DESIRED BEHAVIORS * Receptive to change - is flexible and embraces improvements to processes * Initiates action - takes responsibility, meets commitments, and works toward results * Manages the workload - prioritizes tasks effectively and solves problems proactively * Technically proficient - understands and applies relevant technical knowledge to the role * Takes responsibility for own learning - open to feedback and seeks opportunities to improve * Communicates ideas - listens to others, shares ideas clearly, and builds on team input * Works collaboratively - supports team efforts and contributes to a positive work environment * Displays ethical character and competence - acts with integrity and aligns with company values * Acts as a good citizen of UpKeep