Procurement Operations Senior Analyst **Location:** Wilmington, Massachusetts **Job ID** 2502371 The P2P SME will play a key role in supporting the successful implementation, adoption, and continuous improvement of the Oracle ERP Procure-to-Pay (P2P) process. This individual will act as a liaison between end users, functional leads, and the ERP implementation team. While prior Oracle ERP experience is a plus, a strong understanding of procurement and accounts payable processes is essential. **Implementation Support:** + Participate in ERP implementation workshops, design reviews, and testing sessions. + Provide business input to configuration and process design decisions. + Help define future-state P2P business processes and assist in documentation. + Support testing (SIT/UAT) by executing test cases and documenting results. + Provide feedback and suggestions for system and process improvements. **End-User Support & Training:** + Serve as a first point of contact for business users regarding P2P questions or issues. + Assist with onboarding and training of end users on Oracle P2P processes. + Develop and maintain end-user documentation and job aids. + Help escalate system or process issues to IT or functional support when needed. + Collaborate with the Change Management team as needed. **Post-Go-Live Support:** + Monitor P2P transaction flows and identify any bottlenecks or issues. + Actively support quarter-end/year-end close processes. + Participate in issue resolution and continuous improvement efforts. + Support change management and adoption activities. + Support deployment/rollout plans. **Enhancement & Optimization:** + Gather feedback from users to identify enhancement opportunities. + Participate in testing and validation of system updates and enhancements. + Collaborate with cross-functional teams (Procurement, AP, IT, Finance, Operations) to improve process efficiency. **Stakeholder Communication:** + Communicate clearly and regularly with functional leads, system owners, and users. + Act as a bridge between the business and technical teams, translating business needs into functional understanding. **Qualifications** **Requirements:** + BA degree in Business Administration, or related field. + Strong understanding of the Procure-to-Pay lifecycle (Negotiations, Contracts, Requisitions, POs, Receipts, invoices, Payments, Supplier Management). + 5+ years of experience in Procurement, Accounts Payable, or a related business function. + Ability to learn new systems and processes quickly. + Strong interpersonal and communication skills. + Detail-oriented with excellent problem-solving skills. + Comfortable working with spreadsheets, reports, and data validation. + Exposure to ERP systems (Oracle ERP Cloud preferred). + Experience supporting system implementations or process improvements. + Familiarity with indirect and direct procurement processes. + Familiarity with De-centralized and Centralized Procurement models. + Personal Attributes: + Proactive and curious mindset. + Team player who is comfortable supporting multiple stakeholders. + Capable of thriving in a fast-paced and changing environment. **Benefits & Perks:** 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. **UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws** UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 800-347-7888 to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.