Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit values flexibility, a "me for we approach", and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About the Role:

The Process Quality Engineer will assist in establishing, controlling, and maintaining a system of quality assurance which will ensure the processing of product which conforms to all requirements. You are a detail oriented, critical thinker who is enthusiastic about product and process quality and continuous improvement. As Process Quality Engineer, you will be responsible for the analysis and resolution of production issues through detailed root cause investigations. This role will require someone that possesses the ability to influence, motivate, and enable others to contribute to the effectiveness of the organization. The Process Quality Engineer will create, refine, educate, and implement standard process adherence throughout workforce.

What You Will Do:

• Monitor and analyze, as required, to assure all processes remain in control, and products conform to all customer requirements
• Create and maintain KPIs for monitoring of process and/or product quality, perform analysis, and interpret trends, identifying and activating on appropriate actions as necessary
• Perform root cause analysis of identified issues and identify appropriate corrective and preventive action
• Prioritize and implement multiple concurrent process improvement projects, alone or as part of a team, to drive customer satisfaction and business productivity
• Compiles and writes training material along with conducting training sessions around quality control activities - Continuous improvement, Lean activities, and quality techniques
• Development and continuous improvement of QA inspection process and procedures to ensure consistent quality
• Lead all written procedures, SOPs
• Perform other duties as assigned within your scope of responsibilities

Who You Are:

1. General:

• Bachelor’s degree in engineering or related field preferred.
• 2 years of related work experience.

1. Skills & Abilities:

• Ability to work independently with little supervision.
• Ability to work effectively in a team environment.
• Microsoft Office (Word, Excel).
• Superior Analytical skills.

We Are Seeking People Who:

• Who act like owners.
• Are continually raising the bar.
• Are sincerely open-minded.
• Are willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.
• Possess high professional ethics, good judgment, and the ability to make timely decisions.

What's in it for You:

• A supportive, diverse and global team with a growth mindset.
• A scaling company with great industry professionals.
• Amazing opportunities to get involved with exciting projects.

If you are ready to join our fast-paced company, apply below!

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.