Synopsis of the role

You will be a critical part of the Business Optimization team and responsible for end to end execution and delivery of improvement projects with a clear focus on savings and ROI. The individual will lead initiative identification, design thinking, requirement documentation, solution implementation and change management for their process improvement initiatives.

What You’ll Do

• Define operational value streams, deliver business cases, identify gaps/opportunities, remove roadblocks and continuously improve existing solutions.
• Gather requirements and lead design thinking with business stakeholders, manage backlogs and own technical requirements for implementation.
• Leverage technical expertise for project planning, resource management, system /technology / validation, testing and implementation planning
• Manage complete execution of automation, AI and productivity initiatives on time and within budget to deliver the defined savings for the year.
• Prioritize a pipeline of opportunities to drive efficiency and improve consumer/customer experience using available technology ops while continuously looking for new technologies and solutions.
• Build stakeholder relationships, deliver ops readiness plan and drive communication for continuous improvement philosophy and quality culture.
  
  

What Experience You Need

• 5 to 8 years’ experience in fast paced matrix environment
• Process engineering background
• Extensive knowledge on process improvement tools and methodologies
• Experience with cloud infrastructure
• Ability to manage technical implementation through SDLC cycle
• B2B and B2C Operations/Delivery know-how
• Expert knowledge of JIRA and Confluence
• Experience working with multiple cross-functional stakeholders
  
  

What Could Set You Apart

• Six Sigma Black Belt Certification
• Project Management Professional (PMP)
• Master of Business Administration (MBA)
• Agile and Lean certifications
• Experience with Google Vertex AI, RPA, IVR, APIs, Automation
• Knowledge of Equifax products and systems
• General knowledge of Equifax policies and procedures