Official Job Profile: Business Process Excellence Lead - Intermediate

Site Location: McKinley West, Taguig City

Shift Schedule: Night Shift

Work Setup: 100% Onsite

Overview:

Conduct thorough analysis on existing business processes to identify inefficiencies, bottlenecks, and areas of improvement. Utilize data-driven insights and performance metrics to assess process effectiveness and identify opportunities for optimization. Design streamlined, standardized, and scalable medium to high complexity business processes that leverage best practices and innovation solutions. Identify and evaluate technology solutions that support process automation, digitization, and efficiency gains. Facilitate training and mentor green belt Lean Six Sigma projects to drive desirable business outcomes. Oversee smooth implementation of process improvement and measure its post-implementation results

• Strong knowledge of process improvement methodologies, tools and technologies (Visio, LucidChart, statistical software…)
• Strong analytical skills, with the ability to translate complex data into actionable insights
• Ability to solve complex problems, taking a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information
• Strong communication, interpersonal and senior stakeholder management skills
• Strong expertise in project management methodologies and best practices

Required skills + qualities (technical):

• 3+years of experience in process transformation
• Bachelor’s degree in Business, Engineering or related field
• Lean Six Sigma Certification: Green Belt
• B2+ oral and written English

Required skills + qualities (non-technical):

• Stakeholder assessment and management
• Leadership skills and business ownership
• Passion for process improvement, high performance and creativity to solve challenges
• Change management skills, ability to initiate change and influence others in a positive way