Pre – Processor - in-office position located in Rockville, MD
Job Description
Prepare files for time of settlement. Keeping track of each file with a spread sheet.
Review contracts and compare accuracy to that with information in multiple systems (if any inaccuracy contacted agents to have inaccuracy corrected.)
Research to see if the property is part of a Condo Association or Homeowner’s Association. If so, then contact the association for a current ledger in a timely manner. Contact agent for re- sale package if necessary. Submit payment for any account ledgers that had cost.
In charge of making sure that earnest money deposits are received. If not, then contact agents and make sure it is in process, collect tracking information if any, noting the file and your spread sheet.
Ability to read and interpret documents such as Form 1003, Pre-Hud, title and ICLS documents, title commitment documents, tax certifications, real estate closing, property tax information, HUD-1 settlement statements.
Made sure taxes were current, contacted counties by phone and researched on the internet the status of taxes. Uploading the current and delinquent bills.
Researched to see if water and sewer bills were current and obtained final bill as needed for certain counties by making phone calls, emails and went on websites.
Ordered and submitted payment for lien certs as needed for certa in counties if required.
Assist’s with sending the title package to the lender as needed, which includes sending commitments, tax certs, wiring instructions, E&O insurance, closing protection letters and signing authority.
Responds to emails and phone calls within the hour taking care of any issues as needed.
Assist’s with post-closing issues as needed such as sending recorded documents to agents or buyers, assisting with resolving recording issues such as water not being paid, money needed for recording, missing documents, etc.
Calls on counties to see what is the wrong if it was taking an excessive amount of time for a document to get recorded.
Order payoff. Assisting with obtaining releases.
Assist’s processors with creating Deeds for settlement as needed.
Answering phone calls
Work on projects as directed by management
Digitize documents and place them into backed up folders
Responding to emails and interoffice chat-based communication
Entering data and manipulating it as needed
Scanning and copying
Opening packages and shipping packages
Coordinating with others with other administrative duties
Other duties as assigned by the branch manager
Competencies
Managing emails to complete any client request for information timely basis
Effective communication with internal departments, as well as the company’s clients
Demonstrated knowledge of our company’s process flow and the company’s workflow’s from
beginning to end.
Demonstrates attention to detail.
Excellent interpersonal skills.
Demonstrated communication skills (verbal and written)
Benefits
Multiple Health Insurance Options
401k plus company match
Dental
Vision
Supplemental Insurance
Opportunities for Advancement
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