SALESFORCE PLATFORM ARCHITECT

Role: Solution Architect/Developer – Salesforce COE

Location: GTA (North York) – Onsite 1–2 days/week (Tues/Wed)

Key Responsibilities:

• Build and lead the Salesforce Centre of Excellence (COE)

• Act as internal lead working alongside external System Integrator (SI) to develop Salesforce platform

• Understand SI’s build and ensure alignment with long-term goals

• Define and scale internal capabilities (e.g. managed services vs. implementation team)

Must-Have Experience:

• Hands-on Salesforce platform experience (Apex, SOQL, etc.)

• Salesforce implementation & integration

• End-to-end architecture and development

• Leadership experience (will be sole internal owner initially)

Responsibilities include but not limited to:

• Lead the establishment of the Salesforce Centre of Excellence (CoE)
• Perform user set up and maintain user roles, security and profiles in Salesforce Lightning
• Monitor and report on issues, system configuration and maintenance processes
• Create and maintain reports and dashboards according to user and project requirements
• Create custom objects, fields, workflow and validation rules, list views and page layouts according to user requirements
• Create declarative flows and screen flows for end user needs
• Assist in the creation of organization-wide protocols for proper use of Salesforce
• Work with internal/external team(s) to maintain integrations with on-site and cloud-based platforms
• Maintain system security including sharing rules, role hierarchies and field-level security
• Ensure that all Salesforce changes implemented follow internal processes.
• Develop and maintain the Salesforce platform roadmap, ensuring alignment with business strategy and priorities.
• Establish and enforce Salesforce development standards and best practices.
• Collaborate with internal stakeholders and external vendors to ensure seamless platform operation and integrations.
• Stay abreast of Salesforce releases and emerging technologies and work with vendors to troubleshoot and apply new features, upgrades and patches
• Design, implement, and manage Salesforce solutions, including customizations, integrations, and data migrations once the initial deployment is completed by an external SI