General Summary

The physician access coordinator will develop relationships and processes to support Community Physicians, patients and their family members. Will be responsible for maintaining constructive lines of communication between Administration, Referring Physician Office, HFMG physicians, Community physicians and their patients. Actively contributing to an organizational culture committed to the highest degree of service excellence to all customer groups. The position will have matrix lines of responsibility.

Education/Experience Required

• Associates degree or two years of college.
• Minimal of 3-5 years progressively more responsible related work experience necessary in order to gain in-depth understanding of organizational policies, procedures, and operations in order to assume a variety of high level administrative details.
• Two to five years of HFMG hospital or private practice operational responsibilities/experience.
• Proven performance in working collaboratively in a multidisciplinary team.
• Knowledgeable of medical electronic information registration and appointment scheduling systems.
• Epic registration experience preferred.
• Must possess a positive attitude.
• Able to apply problem solving and critical thinking skills. Must possess strong organizational skills.
  
  

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Post Anesthesia Care Unit
• Shift: Day Job
• Union Code: Not Applicable