Join Our Team as a Mobile Device and Computer Repair Technician!

Job Summary

Are you a tech wizard with a knack for fixing gadgets? We're on the lookout for a talented Mobile Device and Computer Repair Technician to join our awesome team! You'll be the hero who diagnoses, repairs, and maintains mobile devices, ensuring our customers leave with a smile. This role is perfect for someone who loves diving into different operating systems and solving software puzzles. As a Mobile Phone Technician, you'll work in both retail and field service environments, using your tech skills to make our customers' day.

Responsibilities

• Diagnose and repair mobile devices, including smartphones and tablets, across various operating systems like Android, Apple iOS, Windows, and macOS.
• Perform equipment repairs using hand tools and soldering techniques as needed.
• Troubleshoot software issues and provide solutions to enhance device performance.
• Assist customers with inquiries regarding mobile devices and related services in a retail setting.
• Maintain accurate records of repairs and services performed on devices.
• Stay updated on the latest mobile technology trends and advancements to provide informed recommendations to customers.
• Collaborate with team members to improve service processes and customer experience.

Experience

• Proven experience in mobile device repair or a related field is required.
• Familiarity with operating systems including Android and iOS is essential.
• Experience in retail sales or field service roles is a plus.
• Proficient in using hand tools for equipment repair and soldering tasks.
• Strong problem-solving skills with the ability to troubleshoot software issues effectively.
• Excellent communication skills to interact with customers and team members professionally.

Join us in delivering exceptional service while working with cutting-edge mobile technology!