Russell Tobin & Associates is currently seeking a Global Benefits Operations Analyst to work for one of our top global tech clients! This role will build operational solutions to enhance employee engagement with benefit programs in the Global Benefits market. You will support the day-to-day activities associated with our biggest Benefit programs.
Pay: $60-$64/hr. depending on experience
Location: San Francisco, CA
Schedule: M-F8a-5p
What You'll Do
- Work with the Global Benefits team to review payroll files and ensure accurate deductions are taken for international and domestic benefits offerings
- Monitor and report on global benefit program utilization
- Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct
- Audit and track benefit eligibility reporting and reconciliation including compliance related processes and reviewing our vendor reports to ensure accuracy
- Triage escalated employee cases and support requests
Basic Qualifications
- 3+ years of professional benefits operation or benefits consulting experience
- Experience working in International Benefits (APAC and EMEA)
- Program management experience
Preferred Qualifications
- Experience working with HR enterprise technology solutions, WorkDay experience is a plus
- Prioritization experience supporting multiple work streams and processes in non-growth environments
- Exposure to supporting a broad, diverse employee population
- Ability to work well under pressure, with proven time management skills and the ability to prioritize in a multifaceted environment and coordinate complex information.
- Forward-thinking, detailed-oriented and personable
- Excellent written, verbal, and presentation skills.
- Self-driven. You have superior organizational skills, integrity and great follow through on tasks
- Willingness to learn and support the broader team, have a roll-up-your-sleeves attitude
- Darwin experience preferred
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.