In 1999 Cognizant started their Pega journey with its first banking customer. Fast forward to 2025 and Cognizant has earned the Pega's Global Elite Partner Distinction.

We are currently hiring a Senior Business Analyst to join one of our largest clients but more importantly join our Cognizant Pega practice. If you have experience working as a BA on a Pega project or a keen interest in learning Pega- We would love to hear from you.

What can I expect in this role:

• Work closely with business stakeholder and end-users to understand and document business challenges, pain points and requirements.
• Maintain requirement backlog and keep it prioritized by working closely with business stakeholders.
• Build and maintain relationships with key stakeholders.
• Elicit and clearly document business and systems requirements in tools like JIRA, Pega Agile Studio in use-case or user story format.
• Identify improvement opportunities (proactive and reactive)
• Identify innovative ways to address business challenges and identify solutions to increase customer satisfaction.
• Act as a liaison between business and IT to assist or gather business requirements needed for system modifications, enhancement and implementations.
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

What do I need to be successful?

• Proven experience working on large scale project as a Business Analyst
• Knowledge of Pega is highly desirable
• Knowledge of Business Process Modelling (Microsoft Visio is a plus)
• Knowledge of JIRA, writing user stories, use-cases
• Effective communication skills.
• Excellent problem-solving and analytical skills.
• Experience of working in Agile projects.