Your Role

The Senior level Developer of the Pega Platform team is responsible for application service level achievement and customer satisfaction of Blue Shield of California’s Pega capabilities.  This developer creates, configures, and manages the applications and related components and will be accountable for delivering BSC’s desired business outcomes. This includes understanding the functionality of the technical solutions used to enable business processes. This role requires interaction with our IT and Business partners (BU/Functional Area leaders) in determining solid business requirements/ applications solutions that support end user communication.

In this role, you will:

• Adopt and apply software engineering concepts and processes to software development
• Provide input to designs and technical specifications
• Develop user interfaces and application programs using the technical specifications and design documents provided
• Test, debug, and maintain code according to the technical specifications
• Provide knowledge transfer to less experienced staff
• Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
• Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, & demos)
• Improve the reliability and utilization of systems and applications
• Monitor software configuration changes to anticipate and address the impact of data reliability and customer satisfaction issues
• Coordinate sustaining support for application platforms and business processes
• Demonstrate leadership skills on services development, services adoption, and service governance
• Proactively address potential system issues to meet or exceed established timelines and delivers service within budget constraints and seeks ways to reduce application related costs

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 5 years of experience in computer related support field
• Requires Pega development (Version Infinity 23) experience and prefers associated certification (Pega Certified Systems Architect)
• Requires Oracle PL/SQL experience
• Desired experience with Facets and Healthcare knowledge
• Experience working in an Agile environment a plus and deep knowledge of the software development life cycle in general is required
• Proficiency with development tool environments (e.g. Jira, Confluence)
• Proficiency with Version Control tools (e.g. Bitbucket, Git, SVN)
• Strong verbal and written communication skills
• Must be self-directed, highly organized, and adaptable