Marketing Statement

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

SUMMARY OF DUTIES AND RESPONSIBILITIES: NYC Health+ Hospitals Payroll Administrator carries out responsibility for maintaining the timekeeping data necessary for payroll processing. This position oversees a team of Mainframe Timekeepers and a Facility Ambassador.

General Tasks And Responsibilities Will Include

• Recruit, mentor and develop Timekeeping and local Facility Ambassador staff, manage staff working remotely
• Perform and supervise all activities necessary to ensure timekeeping data are timely and accurate
• Collaborate with payroll processing team to ensure all timekeeping data and adjustments are processed accurately and timely
• Ensure Facility Ambassador provides professional and quality customer service to employees through adherence to the department’s scripts, and in compliance with corporate policies and procedures
• Responsible for collaborating with the timekeeping and customer service lead to identify, develop and update procedures to enhance timekeeping and customer service processes
• Serve as a subject matter expert for development of various staff and employee trainings designed to improve operations
• Engage with facility leadership and internal partners in other functional areas (Human Resources, Labor Relations, etc.) to effectively manage and address payroll-related issues
• Collaborate with local HR and Labor Relations representatives on employee-related issues to facilitate timely and complete handling of employee inquiries
• Serve as liaison between facility leadership and payroll operations and functional teams with regard to employee inquiries and focused efforts for priority or recurring issues
• Maintain departmental goals, monitor key performance indicators and report out unit performance against set goals
• Perform other related duties as assigned by supervisor
  
  

Minimum Qualifications

• A Baccalaureate Degree with a major in Accounting, Finance or Business Administration, or related approved field of study; and,
• Four (4) years of responsible level administrative and supervisory experience in financial, accounting or payroll operations, with emphasis on planning, coordination, control, audit and review of operations.
• Knowledge of accounting and payroll systems and principals, cost distribution systems, payroll operations, federal, state and city employee tax withholdings, and employee deduction systems.
• A satisfactory combination of training, education and experience.
  
  

Department Preferences

• Payroll Operations
• Payroll Systems, Auditing, and Record Keeping
• Payroll accounting
• Customer service delivery
• ATLS Mainframe
• Microsoft Office
• PC
• Plans, prioritizes, and organizes work effectively to produce measurable results
• Ability to deal with demanding customers and escalations
• Strong leadership and communication skills
• Strong analytical and problem-solving skills
• 5+ years of payroll processing or timekeeping experience
• Experience working collaboratively across functional areas/departments
• Experience overseeing or processing payroll and/or timekeeping transactions
  
  

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs