VitalCaring is growing and seeking a Patient Services Coordinator who is Trustworthy, Capable, Compassionate, Proactive, and Called to serve. As the face of VitalCaring, you’ll ensure patients experience a smooth, compassionate transition home, building strong referral relationships and helping position us as the preferred home health partner.

Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring?

Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families—today and into the future

Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.

Health & Wellness

• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance
  
  

Financial & Legal

• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection
  
  

Work-Life Balance & Perks

• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement
  
  

As a Patient Services Coordinator You Will

• Complete workflow tasks and other assignments to the PSC responsible position in the agency’s electronic medical record.
• Participate in coordinating care with nurses, patients, and the interdisciplinary team.
• Analyze reports and follows up on incomplete and untimely visits.
• Work in collaboration with field clinicians and Branch Director to achieve company expectations for productivity %, optimization %, and coverage % as outlined by each discipline.
• Use additional analytic tools to monitor and reduce avoidable LUPAs, missed visits, optimization of visits between RNs/LNs, Therapists/Therapy Assistants, and FT/PRN workers.
• Provide effective communication to patients, staff members, other healthcare professionals and referral sources.
• Make in-home visits, as assigned.
• Respond to agency and patient needs in a professional and creative manner.
• Demonstrate commitment, professional growth, and competency.
• Participate in agency-sponsored in-service training
• Participate in the agency’s QAPI program
• Promote the agency philosophy and administrative policies to ensure quality of care.
  
  

Skills For Success

• Prepare clinical notes in accordance with professional licensing body and internal policy using the company’s electronic medical record and submits documentation timely.
• Attend and contribute to in-services, case conferences, and other meetings as required by agency policy to ensure coordinated and comprehensive plans of care for the patients of the agency.
• Interact with team members in a positive and professional manner.
• Ensure effective communication with all physicians and other healthcare providers involved in a patient’s plan of care.
• Use effective interpersonal relations and communication skills; facilitates the use of these skills by other team members to achieve desirable outcomes.
  
  

Experience To Deliver On Our Mission

• Graduate of an accredited Licensed Practical Nurse or Licensed Vocational Nurse program, preferred.
• Two (2) years nursing experience, preferred. Community, home health or medical/surgical experience is preferred.
• Currently licensed as a licensed practical nurse or licensed vocational nurse in the state.
• Possess and maintain valid CPR certification.
• Complies with accepted professional standards and practice.
• Demonstrates good verbal and written communication and organizational skills.
• Licensed driver with automobile that is in good working order and insured in accordance with the agency requirements
  
  

Join VitalCaring Group and experience a company that invests in you every step of the way!

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