Job title: Patient Services Representative

Job Location: Beverly Hills, CA 90211

Job Duration: 3 months

Pay Range- $20/Hr. to 25/hr.

Shift: 8 hours between 08:00-20:00 and 1 weekend day per month.

Job Summary:

• Primary point of contact for patient relations in person and by phone

• Greet patients and assist in resolving patient concerns and escalating as appropriate

• Check patients in/out and collect co-payments, give receipts, and reconcile payments

• Verify patient demographics and insurance information in CS-Link/Epic

• Schedule appointments and complete patient registration

• Process and track referrals and authorizations for various insurance types

• Handle patient/provider correspondence

• Explains policies, procedures, or services to patients

• Sanitize workspace using provided supplies and following department guidelines

• Experience with medical insurance, referral processes, and benefit plans

• 1 year of recent experience working in an outpatient clinic or medical office setting

• Ability to read, understand, and respond to detailed oral and written instructions

Software Required

CS-Link/Epic