Marketing Statement

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Essential Duties and Responsibilities:

• Supervises and coordinates the activities for the establishment and maintenance of contracts with patients or
  
  

parties responsible for inpatient and outpatient billings, as well as investigating and communicating eligibility

requirements for City, State and Federal programs (i.e. Medicare/Medicaid).

• Supervises and coordinates the activities of the billing and collection in accordance with policies, guidelines,
  
  

and processes established by the System including preparation of third-party forms for billing, follow-up of

collection cycle procedures, and maintenance of documentation flow for reimbursement.

• Participates in establishing and maintaining liaison activities with Admissions, Emergency and Clinic
  
  

Department, Nursing Stations, Medical Record Units, and other service departments concerning preparation,

delivery, and control of patients' charges and credits.

• Participates in the review and evaluation process of adjustments, credits and payments to patients' accounts.
• Participates in periodic reviews of account aging processes to determine the status of open accounts based
  
  

on source of payment, date of discharge and/or treatment, and in referral of delinquent accounts for write-off

and accumulation of data on third-party bad debt accounts.

• Supervises and coordinates activities for collection and control of cash receipts for patients' pre-payments.
• Collaborates with system personnel to update systems and procedures for rate changes, required medical
  
  

data, procedural changes and billing activity reviews.

• Participates in the development, recommendation and implementation of new procedures to improve
  
  

efficiency and investigation procedures.

• Participates in the review and interpretation of policy and procedural changes with supervisory staff and
  
  

recommends expansion and modification of existing programs and practices to meet operational

requirements and financial objectives.

• Participates in directing and reviewing work scheduling and office routines, including distribution of work and
  
  

daily assignments.

• Recommends staffing plans, organizational structure adjustments and departmental personnel changes.
• Participates in the selection, appointment, changes, and placement activities for all personnel.
• Participates in the recommendation, preparation, administration and evaluation of training programs.
• Participates in the evaluation of personnel performance, assists in the development of work performance
  
  

standards, productivity goals and evaluation programs, to ensure adherence to operational commitments.

• Prepares data, reports, surveys, and management information on billings, collections, accounts receivable,
  
  

and all employee relations activities. Prepares status reports, analyses, and recommendations in order to

obtain optimum utilization of total resources and to maximize reimbursements.

• Attends and leads meetings and conferences, representing the director in all aspects of their delegated duties
  
  

and responsibilities.

• Performs other related duties, as assigned.
  
  

Minimum Qualifications

• Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Hospitality Management or a related discipline; and 2.Three (3) years of experience in accounting, finance or business administration; one (1) year of which must have been in a responsible supervisory or managerial capacity managing accounts or credits.
  
  

Department Preferences

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs