Sheltering Arms and VCU Health have come together to create Sheltering Arms Institute, a state-of-the-science destination inpatient rehabilitation hospital and network of outpatient centers. The Institute blends advanced technology, research, and evidence-based clinical care to create an innovative, transdisciplinary model of rehabilitative care. Our organizational values and approach to care facilitate superior patient outcomes and the realization of Sheltering Arms Institute’s vision to reinvent rehabilitation. To reach that goal, we need talented team members who will contribute to our culture and patient-centric model of care. Our culture statement acts as the blueprint for aligning our choices and actions with our mission and vision. Join us on our journey to reinvent rehabilitation for life beyond limits.

Sheltering Arms Institute is currently seeking a full time Patient Access Coordinator to join our team. The Patient Access Coordinator performs a variety of assigned administrative job functions essential to the daily operations of the organization at locations assigned by the Patient Access Manager to meet the Patient Access Department, and clinic needs. Under the supervision of the Patient Access Manager, the Patient Access Coordinator acts as a leader in his/her assigned work area through the assessment of processes, monitoring department registrars and their work product, educating staff on processes and change, training new hires, working reports, serving as a resource for coverage needs, assisting with staffing and scheduling and serving as a department liaison with internal and external customers to meet Sheltering Arms standards for excellence in customer satisfaction.

Successful Candidates Will Possess

• Exceptional customer service skills and a positive attitude.
• Excellent organizational, interpersonal and communication skills
• Time management and ability to meet deadlines.
• Strong computer skills in a PC environment required
• Ability to multi-task, have attention to details, follow through.
• Prior experience in a health care setting is preferred.
• Insurance knowledge is a plus.
• High School diploma or equivalent required, some college or business school training preferred.
• Five (5) or more years prior experience, or equivalent in a business setting is preferred.
  
  

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.