Passenger Service Agent Supervisor– Part-time/Full-time **Airline Experience Required** Objective: Airline service provider seeking professional, self-motivated and highly dependable individuals capable of providing quality customer service in a pressurized work environment. DESCRIPTION: The Passenger Service Supervisor's primary functions are to train, lead and direct Customer Service Agents. The Supervisor will plan, coordinate and assumes responsibility of daily functions as well as handle reservations transactions and ticketing. Other responsibilities will include preparing and coordinating work assignments, handle denied boarding situations, soliciting volunteers, accommodating passengers and provide hotel and meal vouchers when appropriate. Location: John F Kennedy International Airport (JFK) APPLY ONLINE: https://www.fli-aviation.com/apply Minimum Qualifications: High School Graduate or Equivalent Be at least 18 years of age Possess a valid driver's license Able to read, write and speak the English language effectively Successfully complete a ten (10) year background investigation including criminal history, FBI fingerprinting and pre-employment drug screening Authorized to work in the U.S. as defined in the Immigrations Act of 1986 Job Requirements: DUTIES AND RESPONSIBILITIES: Primary functions are to train, lead and direct Customer Service Agents Plans, coordinates and assumes responsibility of daily functions Handles reservations transactions and ticketing Prepares and coordinates work assignments Handling denied boarding situations, soliciting volunteers, accommodating passengers and provide hotel and meal vouchers when appropriate To assist, perform and provide support for lower job classifications Audit daily cash transactions Other duties as assigned authorized to work in the U.S. as defined in the Immigration Act of 1986 Competitive wages Paid training Uniforms provided https://www.fli-aviation.com/apply. Job Type: Part-time Pay: $19.00 - $21.00 per hour Benefits: Dental insurance Health insurance Life insurance Schedule: Day shift Monday to Friday Night shift On call Overtime Weekend availability Ability to commute/relocate: John F. Kennedy International Airport, NY: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Airline: 1 year (Required) Language: English (Preferred) License/Certification: Driver's License (Preferred) Work Location: In person