The Parts & Service Sales Representative - Crushing is responsible to grow parts and service sales within a targeted group of customers. They are the key technical sales aggregate specialist, that can explain Toromont’s value proposition and offer a suite of products to assist customers in driving the lowest cost per ton of aggregate produced.
As a Parts & Service Sales Representative - Crushing, YOU will experience:
Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
In a typical day, YOU will:
Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont's Health and Safety Policy, Programs and initiatives
Promote and increase crushing parts sales, exchange components and provide customer support to secure agreements
Assist in building marketing/prospecting plans and closing strategies for new business
Conduct presentations to promote Crushing parts and service through our service facilities
Maintain a weekly call plan and manage customer contact through Toromont’s CRM system.
Collaborate with customers to reduce the operating cost of their Crushing fleet through Repair before Failure, Preventative Maintenance, Predictive Maintenance (Planned Component Replacement and Contamination Control)
Collaborate with respective MSRs and ISRs to promote a team selling approach
Develop and implement a yearly territory plan aligned with regional and Corporate objectives
Keep customers current on new products and offerings from all Crushing Product Lines
Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible
Must-haves for this role:
A minimum of 5 years of experience in Heavy Equipment or Aggregate industries
Customer centric with solid understanding of preventive maintenance, equipment repair options and the effects on customer's business/downtime
Excellent communication, relationship building/management and interpersonal skills to collaborate with diverse cross functional groups
Proven sales and financial acumen with the ability to grow and develop in sales to support Toromont Crushing strategies
Self-directed, self-starter and flexible team player with initiative and a mindset for continuous improvement
Effective time-management and planning skills with a sense of urgency
Adaptable to multiple and often changing schedules and priorities in a deadline driven environment
Highly proficient in Microsoft Office Applications and other customer based systems
About Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
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