We're looking for a self-motivated, results-oriented Partner Program Coordinator to join our fast-growing and high-performing sales team. This role will manage the Unanet Partner Program by developing scalable repeatable processes that will enable us to grow the partner program. This is a critical role for the Partner Team as the success of our partner program depends on the continued development and evolution of the partner program. It goes without saying, you will be a key player in the success of our company, and you'll have a passionate, talented, and supportive team behind you.
What You'll Do
Serve as the primary point of contact for partners, managing the partner mailbox, portal activity, and incoming requests
Build and maintain scalable, repeatable processes to support the ongoing development of the Unanet Partner Program, including onboarding, offboarding, and documentation (internal and external) in confluence
Collaborate with Unanet University to support partners pursuing certification, with a focus on managing prerequisites and tracking progress
Own and grow the Partner Community—share timely updates, award badges, and drive engagement with evolving content and processes
Support partner team members by conducting research (prospects, competitors, solutions), preparing solution profiles, and assisting with account management
Process and track partner-submitted leads, flag potential channel conflicts, and help ensure proper documentation in Salesforce
Champion Unanet's value proposition and product portfolio to partners, helping them understand and communicate the benefits of partnering with us
Manage partnership contracts, ensuring proper execution, documentation, and organization across relevant systems and platforms
Understand and articulate the breadth of Unanet's product portfolio and its associated value proposition by being able to sell the value of why partner with Unanet
Keep CRM data and partner records accurate and up to date to support both sales and program reporting needs
Participate in sales training, team meetings, and ongoing professional development to continually sharpen your partner program knowledge and skills
Your First 90 Days
First 30 Days
You'll immerse yourself in Unanet's product, the industries we serve, and our partner program strategy. During this time, you'll:
Meet key teams across the organization and understand how they interact with partners
Get to know our partners and partner managers
Gain access to Salesforce and learn how we manage partner program processes
Begin supporting the partner portal and partner community, familiarizing yourself with engagement strategies and best practices
Shadow team members to learn day-to-day operations
First 60 Days
You'll start taking on more responsibilities, including:
Processing partner contracts and lead submissions
Deepening your understanding of our product positioning and how we support partner and direct sales efforts
Transitioning from shadowing to actively demonstrating partner program processes to team members
First 90 Days
By this point, you'll be confidently managing key partner program tasks, including:
Handling incoming partner requests and overseeing the partner community
Processing leads and supporting partner engagement efforts
Effectively communicating the value of Why Partner with Unanet to partners
Identifying opportunities to streamline and enhance existing processes to drive program growth
Who You Are
0-3 years of experience with partner program or prior sales experience ideally in B2B software
Bachelor's degree or equivalent work experience
Excellent communication, presentation and relationship-building skills
Ability to manage multiple projects simultaneously in a fast-paced environment with minimal supervision, ensuring deadlines are met and deliverables are of high quality
Highly organized with strong attention to detail and ability to prioritize competing tasks
Collaborative team player who thrives in a cross-functional environment
Strong problem-solver with an analytical mindset to optimize workflows and processes
Willing to travel as needed
Your Differentiators
Experience with ERP software solutions
Experience in the Government Contracting or Architectural & Engineering Industries
Experience working with various partner types including: VAR/Reseller, Services/Implementation, Technology and/or Referral Partners
Knowledge of Salesforce.com
Power user of Confluence
Our Values
We are a Team. Employees, customers, and partners working together.
We are Customer-Focused. Customers are the heart of everything we do.
We are Driven. Seeking exceptional outcomes.
We Own our Success. Every employee has a stake in our company.
We do the right thing and have fun in the process.
The salary range for this opportunity is $60,000-$70,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits.
Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
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