Job Title: Program and Operations Coordinator (Part-Time)

Reports to: Executive Director

Location: Richmond, VA (On-site)

Schedule: 15–20 hours per week

Compensation: $16 -$18 per hour based on experience

Position Summary:

Dress for Success Central Virginia is seeking a passionate, organized, and mission-driven Program and Operations Coordinator to support the day-to-day operations of our programs and office. This part-time role will be responsible for coordinating the suiting program, supporting the Career Center, and managing key administrative tasks that keep our boutique and organization running smoothly.

Key Responsibilities:

Suiting Program Coordination

• Schedule and manage client suiting appointments
• Ensure the boutique is clean, organized, and fully stocked
• Support and supervise volunteers assisting with client services
• Maintain accurate client service records and provide excellent customer service

Career Center Support

• Assist with scheduling and promoting Career Center workshops and one-on-one sessions
• Provide logistical support for facilitators and clients (materials, reminders, follow-ups)
• Maintain attendance records and help track client progress/outcomes

Administrative & Operational Support

• Respond to general inquiries via phone and email
• Manage appointment confirmations and follow-ups
• Assist with donation intake coordination and inventory management
• Maintain organization of files, supplies, and client materials
• Support the Executive Director with data entry, reporting, and special projects as needed

Qualifications:

• Excellent organizational, multitasking, and communication skills
• Comfortable working independently and collaboratively in a small, fast-paced nonprofit environment
• Strong interpersonal skills and cultural sensitivity
• Proficient in Microsoft Office, Google Workspace, and basic database usage
• Passion for women’s empowerment and the mission of Dress for Success
• Previous experience in customer service, social services, or nonprofit administration preferred

Working Conditions:

• On-site role at the Dress for Success Central Virginia boutique and office
• Primary hours: Monday – Thursday 10 AM – 3 PM
• Light physical activity required (lifting up to 25 lbs, sorting clothing donations, setting up for events)

To Apply:

Please submit your resume and a brief cover letter outlining your interest in the role and relevant experience to [email protected]

This position is currently funded through grant support, and continuation is dependent on ongoing funding availability. As our organization grows, we are planning to expand this role to a full-time position. We remain committed to sustaining and evolving this role to meet the needs of our clients and programs.