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The Reynolds and Reynolds Company
Part-time Field Service Dispatcher
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Summary
$13.00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK
Field Service Dispatch is responsible for dispatching Reynolds and Reynolds Field Service Technicians to customer sites when system problems occur. They handle a high volume of calls from customers, technicians, and other Reynolds and Reynolds personnel who are reporting hardware problems with customer-owned equipment. FSD also takes parts and supplies orders for all our companies. In addition, FSD handles data entry for our new KeyTrak customers. This part-time position will also have ongoing departmental projects that include scanning and filing of important customer paperwork, auditing of parts and equipment orders and other duties as assigned.
Field Service Dispatch is responsible for dispatching Reynolds and Reynolds Field Service Technicians to customer sites when system problems occur. They handle a high volume of calls from customers, technicians, and other Reynolds and Reynolds personnel who are reporting hardware problems with customer-owned equipment. FSD also takes parts and supplies orders for all our companies. In addition, FSD handles data entry for our new KeyTrak customers. This part-time position will also have ongoing departmental projects that include scanning and filing of important customer paperwork, auditing of parts and equipment orders and other duties as assigned.