Based primarily at Harefield Hospital, the post holder will play a key role in the provision of the Trust-wide Patient Advice and Liaison Service (PALS). They will contribute to an efficient, compassionate, professional, and comprehensive service for patients, relatives, carers and staff.

The post holder will also work to ensure that the processes following the death of a patient are completed respectfully, correctly and in a timely manner. This will involve acting as a point of contact and source of advice for relatives of deceased patients, healthcare professionals, coroner and registration services and providing support to the Medical Examiner Officers. The post holder will also provide administrative support for the recruitment and support of volunteers.

The Main Duties Of This Post Are To

• provide administrative support for the PALS, bereavement, and voluntary service;
• be a first point of contact for those with concerns or enquiries about the hospital;
• To assist with the recruitment process and support of volunteers.
  
  

The post will be based mainly at Harefield Hospital, there may be a requirement for occasional cross-site working.

Are you passionate about supporting our patients and carers to receive a positive patient experience? This is an opportunity for the right individual to make a difference to the experiences of our volunteers, patients, carers and visitors.

The work we do is interesting challenging and varied. The role provides a lot of job satisfaction and you will be joining a caring and supportive team.

Guy's and St Thomas' NHS Foundation Trust is one of the UK's leading, high-profile healthcare providers, managing a diverse and complex patient population across adult and paediatric care. With a long history of first class care, ground breaking research, innovation and teaching.

For further details / informal visits contact: Name: Kulbir Gill Job title: Bereavement and Voluntary Service Lead for RBH & HH Email address: [email protected] Telephone number: 0207 349 7715