Job Description :

Job Role: Pager Duty Implementation Engineer

Experience: 5+ years

Working Type: Hybrid

Location: Hyderabad

Roles and Responsibilities:

1. Design, implement, and maintain observability systems (PagerDuty) that monitor, analyse, and report on the health and performance of software applications and infrastructure.

2. Manage and configure PagerDuty for effective incident response and on-call management.

3. Collaborate with cross-functional teams to troubleshoot and resolve incidents, ensuring minimal downtime and optimal performance.

4. Integrate observability tools (PagerDuty) with IT infrastructure components such as Splunk, Dynatrace, Grafana and ServiceNow.

5. Provide technical guidance and training to team members on observability best practices.

6. Proficient in both written (Office applications) and verbal communication, adept at conveying complex information clearly and concisely.