Cella

Organizational Change Manager

Toronto, ON, CA

2 days ago
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Summary

We are seeking a Senior Organizational Change Manager for a short 3-month contract based in downtown Toronto, with an onsite requirement of 3 days per week. The ideal candidate will bring deep expertise in leading complex, multi-workstream change initiatives and a proven ability to drive organizational transformation within a collaborative, and supportive environment which encourages an agile and growth mindset. Previous experience in a banking organization is preferred.


Responsibilities:

  • Lead the design, development, and implementation of comprehensive change management strategies and execution plans aligned with organizational goals.
  • Conduct change impact and readiness assessments to identify risks, barriers, and enablers of successful change adoption.
  • Collaborate with initiative sponsors, business leaders, and program teams to ensure change activities are fully integrated with broader program plans.
  • Facilitate stakeholder engagement and ensure alignment across multiple lines of business, including communications, training, and sponsor involvement.
  • Develop and execute communication plans, learning strategies, and stakeholder management activities that drive engagement and sustainable change.
  • Identify people-related risks and resistance points; develop targeted mitigation strategies to address concerns proactively.
  • Ensure effective integration with other large-scale change programs, balancing short-term needs with long-term organizational growth and capability-building.
  • Create and maintain detailed change management roadmaps and progress tracking across all workstreams.
  • Apply a client-centric approach to ensure the voice of the client is represented in all change efforts.


Must-Have Skills and Qualifications:

  • Proven success as a Senior Organizational Change Manager, delivering results in complex, multi-faceted environments.
  • Expertise in change management frameworks and methodologies (e.g., Prosci, ADKAR).
  • Strong leadership skills with the ability to influence and engage senior management and executive stakeholders.
  • Advanced communication, facilitation, and presentation skills.
  • Experience conducting stakeholder and portfolio impact assessments.
  • Strategic mindset with the ability to prioritize change initiatives and make data-informed decisions.
  • A collaborative approach, fostering innovation, knowledge transfer, and a culture of continuous improvement.
  • Ability to lead with a servant leadership mindset, empowering teams and driving successful outcomes.
  • Experience aligning change strategies with organizational objectives, particularly in Technology and P&CB (Personal & Commercial Banking) environments.


Nice to Have:

  • Certified Scrum Master (CSM) or Project Management Professional (PMP) designation.
  • Previous experience in the financial services industry, particularly in a change management role (3–5 years preferred).


Key Soft Skills:

  • Strong leadership and relationship-building capabilities
  • Excellent communication and collaboration skills
  • Analytical and problem-solving mindset
  • Highly organized and detail-oriented
  • Proven ability to manage stakeholders at all levels of the organization


If you are a strategic thinker with a passion for change leadership and thrive in a dynamic environment, we invite you to apply and help shape the future of organizational transformation.

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