Title: ServiceNow Organizational Change Manager

Position Type: Contract 30+ Months (Long-Term)

Location: Releigh NC

Responsibilities

Develop and execute change management strategies that align with business objectives and project goals, with a primary focus on our ServiceNow implementation.

Required Qualifications

Bachelor’s Degree

Experience in a related field (i.e. change management or organizational development, preferably in IT or digital transformation contexts.)

Demonstrated success leading enterprise-level change initiatives, including communication and training strategiesStrong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter, etc.)

Experience supporting technology implementations—preferably ServiceNow

Change Management Certification (e.g., Prosci, ACMP)

ITIL Foundation Certification

Experience in the cloud or managed services industry

Experience producing high-impact communications and enablement materials (e.g., videos, digital learning, workshops)