Join Our Team as a Shipping & Order Processing Lead Location: North Vancouver Company: Parissa Role Overview: We are seeking a dynamic Shipping & Order Processing Lead to oversee our warehouse and order processing operations. This role is crucial in ensuring our products reach our customers efficiently and accurately. If you are organized, tech-savvy, and have a knack for logistics, we’d love to hear from you. Key Responsibilities: Order Processing: Download and process DTC, B2B, Amazon and EDI orders. Manage sales order processing and inventory using NetSuite ERP and WMS. Ensure accurate and timely order fulfillment. Warehouse Operations: Organize and maintain our warehouse space, ensuring optimal layout and cleanliness. Manage inventory with precision, maintaining accurate stock levels using a WMS system. Shipping & Receiving: Oversee all incoming shipments, verifying and documenting deliveries, and performing quality control checks. Prepare outgoing orders, coordinating shipments to ensure timely delivery. Track and monitor shipments to ensure on-time delivery, maintaining an ongoing understanding of customer logistics, receiving, and shipping requirements. Cross Border Shipments: Manage and oversee cross border shipments, specifically between the US and Canada. Ensure all necessary documentation is compliant with international shipping regulations. Coordinate with customs brokers and carriers to facilitate smooth and timely cross-border deliveries. Logistics Coordination: Review and maintain current customer logistics requirements. Ensure products are packed correctly and securely for shipping. Collaborate with carriers to manage and track deliveries, ensuring timely and cost-effective logistics solutions. Dispute can claim damages and missed shipments and non-compliance charges with carriers and retailers. Technical Proficiency: Proficiency with Word, Excel, Outlook and Electronic Data Interchange (EDI) is an asset Qualifications: Proven experience in logistics, warehouse management, or a related field. Proficiency with EDI, NetSuite ERP, and WMS are major assets. Strong organizational skills and attention to detail. Excellent interpersonal abilities with good communication skills. Ability to work collaboratively in a fast-paced environment. What We Offer: A supportive and collaborative work environment. Opportunities for professional growth and development. Competitive salary and benefits package. The chance to be part of a company dedicated to natural and sustainable beauty. Parissa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Pay: $40,000.00-$50,000.00 per year Benefits: Casual dress Dental care Extended health care Life insurance On-site parking Schedule: 8 hour shift Day shift Monday to Friday Licence/Certification: Forklift Licence (preferred) Work Location: In person