Back-end Operations Executive Summary: Due to the accounts expectation, we can only consider candidates currently in Agent/Coordinator level with relevant experience doing back-end operations like order processing, logistics for a retail online store company. He/She will handle and manage back-end operations working together with client services and store personnel ensuring seamless process and fast turn-around time to customers. This account is a luxury retail brand and excellent customer-service is our utmost priority. Must Haves: At least 5 years in back-end services such as order processing, logistics-related work experience in a luxury retail account/e-commerce Excellent English communication skills - 10/10 English fluency with American, non-neutral accent Residing within or near Metro Manila Willing to work following Eastern US timezone Willing to work during Philippines' weekends and public holidays Only candidates with submitted Vocaroo/Loom link of 1-2 minute self-introductory voice/video clip in the Custom Screener Questions will be reviewed and accepted. Job Type: Full-time Pay: Php40,000.00 - Php50,000.00 per month Benefits: Health insurance Life insurance Schedule: Evening shift Holidays Weekends Supplemental Pay: 13th month salary Application Question(s): Please send a link to your 1-2 minute voice or video clip and introduce yourself in your best American accent. Kindly send the link for the clip in the answer below. You may use Vocaroo or Loom. What was your role or job scope in the retail accounts/brands? Which luxury retail brand/s have you worked for so far?