Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

What you will do

• Design, develop, test, and implement features and code using Oracle Forms and Reports
• Required proven ability working with Oracle Forms and Reports and Oracle Database products.
• Perform requirements analysis development design test and deployment of custom Oracle applications.
• Evaluate new features and technologies and coordinate their appropriate implementation into the environment.
• Help End Users understand application features to accomplish their business purposes.
• Writing SQL queries Views Materialized views PL/SQL procedures functions packages triggers cursors collections Ref cursor variables System reference cursor Dynamic SQL
• Debug code and maintain PL/SQL procedures and functions
• Optimize existing custom applications and scripts for both usability and performance.
• Alignment to policies processes and procedures within areas of responsibility
• Detailed understanding of application development project life cycle and methodologies used.
• Ability to prioritize lead deliver and report on multiple projects simultaneously highly motivated and able to work against high-reaching deadlines and schedules.
• Strong bias toward action flexible resourceful positive attitude and ability to operate effectively within a wide-ranging fast-paced environment.
  
  
  

Career Level - IC4

Responsibilities

Qualifications include the following:

• BS or MS degree in computer science, engineering or equivalent
• 10 years of development experience using Oracle Forms and Reports
• Experience working with most of the following:
• Oracle database
• Data modeling
• PL/SQL
• HTML/CSS
• Web development
• JavaScript
• Excellent written and verbal communication skills and the ability to communicate with individuals across the organization.
• Experience working with Agile development frameworks.
  
  

The following skills are a plus:

• Apex Development
• ADF Development
• Building APIs
• JSON/RESTful web services
  
  
  

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

What we will offer you:

• A competitive salary with exciting benefits
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique
  
  
  

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

https://www.oracle.com/corporate/careers/diversity-inclusion/

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.