Job Description

The position has the responsibility for researching, troubleshooting and supporting multiple clients applications located in LATAM region who uses a wide brand of technologies and environments. The role of Oracle EBS Administrator requires the expertise and skills to diagnose serious issues and provide exceptional support for mission-critical applications as part of Platform Services Team.

Essential Responsibilitie

• sManage and admin Oracle EBS applications
• .Perform routine monitoring, tuning, and troubleshooting of EBS environments to ensure optimal performance
• .Oversee installation, configuration, and maintenance of Oracle applications and databases
• .Adhere to the best business practices for Oracle and other systems
• .Manage and maintain security for the application and databases, including user management, access controls, and data encryption
• .Collaborate with development and infrastructure teams to optimize queries, indexes, and overall system performance
• .Perform migration, cloning, patching activities
• .Provisioning of development and testing environments
• .Work closely with development/dba team to fine tune SQL and PL/SQL code
• .Work in conjunction with Unix Admins to support of root level activities
• .Work in conjunction with Middleware team to support app/web servers level activities
• .Collaborate with the development teams, system administrators, and other stakeholders in the design, development, testing, tuning and implementation of database applications
• .Production support of applications and databases, patch installation, working service requests with Oracle
• .Respond promptly to incidents and service requests, diagnosing and resolving issues efficiently
• .Participate in On-call support to ensure the highest standards of availability, resilience, integrity, security and performance required by business
• .Provide technical support and guidance to end-users of the application and databases
• .Create and maintain comprehensive documentation. Keep up to date with the latest Oracle trends and technologies
• .Backup and recovery; ensuring the database, application, and custom code are properly backed up and retained in accordance with our backup and retention policies
• .Management and maintenance of backups and recovery procedures, i.e., ensuring backups are taken in a timely manner
• .Testing of backups to ensure recovery is possible
• .Provide system information as requested during audits. Enforce policies and procedures
• .Other job-related duties and responsibilities may be assigned from time to tim

e
Soft Skills and Expectatio

• nsFocus on customer support and the ability to build successful working relationships with Clien
• tsExcellent interpersonal, presentation and communication skills, verbal & writte
• n.Extreme focus on Client satisfaction and client relationship manageme
• ntExceptional verbal and written communicatio
• n.English Language skills, both written and verbal are a mus
• t.Ability to work calmly and professionally in high pressure situation
• s.Attention to detail and the ability to learn quickl
• y.Must be extremely comfortable interacting with customer
• s.Must have strong problem solving and troubleshooting skill
• s.Must be able to learn new software products and embrace new technolog
• y.Trustworthy, reliable, and dependabl
• e.Positive team playe

r.
Basic Qualificati

• onsMust be proficient in Oracle technologies i.e., ERP (EBS R12), 19c database, 12c Application Server and too
• ls.Proficiency in LINUX/Unix operating syst
• emsDemonstrated scripting skills through Python, Shell or othe
• rs.Experience with Oracle Forms/Reports 12c Administration and deployme
• nt.Experience with Oracle Reports, APEX, OID, and OAM SSO configurat
• ionExperience with Oracle WebLogic server and HTTP server administrati
• on.Experience WebLogic application High Availability configurati
• on.Experience in EBS cloning & patching (using AD
• OP)Experience with Oracle Access Manager and Oracle Internet Direct
• oryExperience with disaster recovery planning and proced
• ureExtensive experience in working with customers to build and formulate business requiremen
• ts.Experience in developing documentation, white papers and presentations to all levels of management and technical st

aff
Job ID: 2481