Overview The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions. Optocian Apprentice salary range: $19.74-$23.20 DOE with ability to go higher for highly experienced candidates. Please click link to see some of the fun we have here at CBHA!! Responsibilities * Fills prescriptions for patients based on eye care consultation. * Consults with patients to determine a patient's current lens prescription. * Recommends specific lenses, lens coatings, and frames for patients. * Assists patients with frame selection. * Measures a patient's bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines. * Prepares work orders and instructions for lenses and eyeglass production. * Verifies finished lenses match to specifications. * Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames. * Instructs clients in adapting to, wearing, and caring for eyeglasses. * Sells contact lenses. Assists patient in insertion and removal of contact lens classes * Repairs damaged frames, lens edges and coatings. * Selects and orders frames for display and maintain proper inventory counts monthly * Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients. * Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols. * Generate weekly reports including order status, inventory, pending invoices, and lenses sold. * Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers. * Assists and provides instructions and training to co-workers in the department. * Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure. * Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen. * Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols. * Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses. * Assembly and mounting of lenses into frames. * Other duties as assigned. * Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior. Qualifications Professional and Technical Knowledge: * Possesses basic level of mathematical knowledge typically acquired through completion of a high school program. * Ability to obtain knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair. * Ability to obtain knowledge of eye care appointment types and scheduling. Technical Skills: * Working knowledge of computer terminals, computer software, calculator and telephone. * Ability to prepare basic correspondence and simple reports in Microsoft Word or Excel. * Ability to work on projects in a group setting and individually. Communication Skills: * Ability to effectively present information and respond to questions from clients and the general public. * Proficiency in speaking, reading, and translating both English and Spanish. * Ability to resolve and document clinical issues, complaints, and unexpected incidents. * Ability to communicate clearly with vendors, manufactures, and insurance companies. Benefits: Please click here for an overview of our General Description of Benefits