As an Operations & Technology Intern, you'll gain hands-on experience supporting key projects across People Operations (HR), IT systems, and office management. This internship is designed for a recent (2025) Making Waves Academy graduate interested in gaining exposure to careers in nonprofit operations, systems management, or workplace culture. You’ll work closely with cross-functional teams and learn how strong internal operations power an impactful organization.

What You’ll Do

• Support IT project and process management, including employee onboarding, offboarding and basic help desk support
• Assist with People Operations initiatives, such as staff communications, surveys, and virtual file systems
• Join team meetings, take notes, and share clear next steps
• Help support office logistics to ensure a positive workplace experience for all team members
• Support general administrative duties such as purchasing supplies, keeping inventory, stocking shared spaces, filing, and distributing mail
• Contribute to process documentation and process improvement across People & Culture & IT
• Participate in team meetings and learn how nonprofit operations work behind the scenes
• Use Asana, a project management tool, to track and share progress on daily, weekly, monthly tasks
  
  

Requirements:

Required Qualifications

• A clear interest in careers in nonprofit operations, people systems, or technology
• Passion for delivering great service and supporting a positive workplace culture
• Curiosity to learn and ask questions, especially when trying something new
• Comfort using basic technology (email, Microsoft Word, Excel, Zoom, and online forms) and willingness to learn more
• Strong communication skills, attention to detail, and a proactive attitude
• Dependable, organized, and respectful in a professional setting
  
  

Required Schedule

This is an in-person role with the following schedule (Tuesday to Thursday from 10a-2p) with the flexibility to work up to three (3) additional hours a week.

What We Offer:

• Pay: An hourly rate of $20. In line with our commitment to equity, fairness, and transparency, we have adopted a no salary negotiation policy. We understand the historical inequities created by salary negotiations and believe in offering a starting salary that is fair and grounded in evidence collected during a clear, competency-aligned hiring process.
• Internship credit: This can be used for internship credit depending on your interest and academic program requirements.