About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees. At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of! For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started! Overview The Operations Systems Coordinator will play a vital role in maintaining and supporting standard operating procedures across corporately owned clubs and the broader brand. This role requires strong cross-departmental collaboration, operational support, and effective project management. The Operations Systems Coordinator will also support the daily functions of club operations, including club licensing, member record requests, purchase orders, and the implementation of standard operating procedures (SOPs). This role will be based out of our Hampton, NH office, and will be expected to work our hybrid work schedule. Responsibilities * Manage business licensing for over 270 clubs, including ongoing regional tracking and compliance. * Collect and maintain operational records for over 270 clubs, coordinating with cross-functional stakeholders. * Monitor and enforce compliance with both established and newly developed Standard Operating Procedures (SOPs) across all clubs and the brand. * Create and issue requisitions and purchase orders for the Operations Systems team and field operations leadership. * Oversee vendor relationships with key third-party suppliers supporting club operations. * Collaborate closely with teams across Facilities, Construction, Legal, and Accounting/Finance. * Perform additional duties as assigned or requested. Qualifications * Associate or bachelor's degree in business or a relatable field * 2+ years' experience in a fat-paced operations environment * Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint * Ability to communicate effectively cross-functional partners * Strong attention to detail, efficient, and organized with an ability to establish priorities and objectives * Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization * Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally * Dedicated learner with a natural curiosity for consistent growth * Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment * Cooperative team player with an upbeat, positive, "can-do" attitude! Perks * Hybrid work schedule out of our Hampton, NH Club Support Center * Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits * Generous vacation/holiday pay * Volunteer days off * 401(k) Retirement * Employee Stock Purchase Program * Childcare reimbursement * Pet care reimbursement * Tuition reimbursement * Free learning and development programs * Discount programs, including vacations, theme parks, shopping, meal delivery services & much more * Company-sponsored social events * Free Black Card membership and fun exercise incentives * Access to our private gym at the Hampton, NH Club Support Center, complete with locker rooms and Black Card area * Delicious, healthy breakfast and lunch options served at our Club Support Center café Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. Min Max Responsibilities - Manage business licensing for over 270 clubs, including ongoing regional tracking and compliance. - Collect and maintain operational records for over 270 clubs, coordinating with cross-functional stakeholders. - Monitor and enforce compliance with both established and newly developed Standard Operating Procedures (SOPs) across all clubs and the brand. - Create and issue requisitions and purchase orders for the Operations Systems team and field operations leadership. - Oversee vendor relationships with key third-party suppliers supporting club operations. - Collaborate closely with teams across Facilities, Construction, Legal, and Accounting/Finance. - Perform additional duties as assigned or requested.